The Insightful Window

Where life isn't always what it's cracked up to be

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That's Not In My Job

I am never surprised at the lack of ownership of one's job by some individuals. On the road, I have encountered almost every type of person, both man, and woman. This one particular day, I had to deal with a woman who is a feminist. Now, I have nothing against feminists, but this one had just gotten divorced, and she was utterly incapable of doing the job she was assigned to do. As far as being a feminist, she left a lot to be desired.

A few weeks earlier, I arrived at the shipper we pick up at in the Dallas, Texas area. I have drop and hooked loads there so often that I know their procedure when I check in. I learned how to process their paperwork simply from watching them. I used to be a show manager for a large convention management corporation, so I am quick at learning office procedures and paperwork, as well as working on a computer.

This shipper has a security company that processes out the loads and gives the driver their area to drop their empty trailers, as well as giving us the spot to pick up our loaded trailer. They have some basic paperwork that they fill out for us, and they have to put the information into the computer, as well as confirm the loads as being correctly assigned.

This feminist woman was unable to do the simplest of tasks, such as checking trailer numbers against the computer, and on a printed out Excel spreadsheet, and couldn't write down numbers correctly, as well as reading the wrong lines on the computer, even when she had the lines highlighted so she would not read the wrong load.

I ended up dropping and hooking three different trailers, which she incorrectly gave to me, three times in a row that same day, in 100-degree heat. I was furious at that point. The other security guards (two men), tried to show her how to do the paperwork, and she stated that “she didn't need to listen to them because they were men.” She even informed her boss of this fact.

I finally got so fed up after three hours (which the entire drop and hook should have only taken thirty minutes), that I went back into her office, and demanded to look at her computer and paperwork so that I could do it myself. She didn't want to let me, but I gave her a chewing out for being so rude and incompetent, and not letting anyone help correct her errors. Her errors cost other drivers plenty of money when they had to return to the shipper for their proper loads.

I fixed her mistakes on my load, did her paperwork for her, and told her that I had just saved her from looking incompetent for the third time that day. My booking agent at our company was thrilled that I was able to “save the day” and get everything correct before leaving with our load. She told me that my actions were above and beyond my responsibilities, and she wished she had ten more drivers like me.

I thanked her for the compliment while reminding her that doing the shipper's paperwork is not in my job description. I didn't mind doing it once, but I would not continue to do someone else's job every week.

They finally trained a new person to do the job. 

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